All Jewelry Design Studio (jewelrystudio.eu) *products have hallmark ,,Lithuanian Assay Office''. Products with jewels have the appropriate ,,Lithuanian Assay Office'' issued by the quality certificates.
1. Privacy: Your information details during registration (name, email address, telephone, etc.) are used only to ensure the smooth operation of services. Jewelry Design Studio (jewelrystudio.eu) ensure that your personal information will not be passed to third parties.
2. Delivery time: the goods are delivered by LP EXPRESS (Baltic Post) within 2-3 working days after completion of your order confirmation e-mail either. The European Union and other countries delivery time depends on the country of destination of the parcel and LP EXPRESS (Baltic Post) delivery conditions.
4. Payment: Payment via PAYPAL or PAYSERA.LT system. Jewelry Design Studio (jewelrystudio.eu) is not responsible for your country's customs, etc. taxes. 5. Returns of online shopping, etc. conditions: - Jewelry Design Studio (jewelrystudio.eu) is responsible for the quality of its products and provides them with a one-year warranty from date of purchase. During the warranty period the opportunity to increase or reduce (if it is technically possible) ring, shorten or lengthen the necklace, bracelet, upgrade or repair our jewelry created. After the warranty period, Jewelry Design Studio (jewelrystudio.eu) will repair for an additional fee of its products (assessment of jewelry existing condition).
The Buyer is responsible of full postal/customs costs associated with sending the goods in warranty period and must adjusted by email with Jewelry Design Studio (jewelrystudio.eu) before sending back.
Please note: * Donating silver, gold or brass jewelry, be sure in advance that the person not allergic to any of the precious metals and their alloys! Otherwise, purchase a gift of Jewelry Design Studio (jewelrystudio.eu) and then return to it, the claim of an allergic reaction is not justified. * Change or return the product meets the quality requirements, but does not suit/deficient product can be reached within 5 working days from receipt of goods, contact by email in writing provide the reason for return. After Jewelry Design Studio (jewelrystudio.eu) confirmation by email, send the item returned in the original packaging together with the Jewelry Design Studio (jewelrystudio.eu) copyright work certificate, extract a copy of the payment with the order number. Please consignment sent by registered mail (save the tracking number) or courier assistance (receipt of delivery address will be adjusted by email). When Jewelry Design Studio (jewelrystudio.eu) receive shipment, will issue a refund within 10 working days to the same account from which the original payment was made. The Buyer responsible of full postal / customs costs associated with sending the goods back.
Jewelry Design Studio (jewelrystudio.eu) reserves the right to reject the jewelery back to mechanical damage marks, if they are due to the buyer's fault, improper maintenance or carrying. For any questions regarding these products a refund or exchange, all disputes are settled by negotiation. Failing negotiations, appeal to the State Consumer Rights Protection Authority, which, in turn, consult with ,,Lithuanian Assay Office'' whether such claim is based.